GENERAL TERMS AND CONDITIONS
Terms & Conditions
Govern the rights and obligations of the parties in the sale of goods (products) over the
Internet. Marketplace operator, while the seller is Ing. Zuzana Nodžáková - Ellano.sk, Štiavnička
211/46, 976 81 Podbrezová (hereinafter referred to as "Seller") entered in the District Office in
Brezno trade registry number 630-13651 and its trading partners (the "Buyer").
* Seller - marketplace operator Ellano.sk * Buyer - a natural or legal person who has entered
into a business relationship with the seller * goods - products or services offered online store
www.satelity.ellano.sk * order - purchase agreement pursuant to which the realized by the sale of
The purchase agreement on the basis of which is realized sale of goods by the seller to the buyer is
under a binding order confirmation. Shall be considered serious confirmation telephone or e-mail,
and one that is made after the previous sending electronic order (confirmation of the order to the
system is not considered mandatory). Contact needed to confirm orders usually performed seller after
verifying the availability and delivery date of the goods required. Seller confirmed order (or part
thereof) is considered to be binding for both parties if there is no breach of the terms agreed at
the time of confirmation. As essential conditions are considered, the content of the order (the
exact specification of the goods and number), prices for goods and transport, method and date of
4. Order cancellation
Cancellation of orders by the buyer:
The buyer has the right to cancel an order without giving any reason, at any time before sending it.
After submitting your order only if the seller fails to comply with the agreed terms of delivery. In
case of cancellation of confirmed orders the buyer is liable for damage incurred by the seller
meetings. The seller has the right to compensation for damage especially in the purchase of goods
"on order", which was necessary to obtain the customer's request or, in the context of ensuring the
goods has already demonstrable costs.
Cancellation of orders by the seller:
Seller reserves the right to cancel the order or part of the following cases:
* Order has not been possible to confirm the binding (incorrectly listed the phone number is
unavailable, does not respond to e-mails etc.)
* Product is no longer manufactured or delivered or are significantly altered price supplier of
goods. In the event that this happens, the seller will immediately contact the buyer to agree on the
way forward. In the event that the buyer has paid part or full amount of the purchase price, this
amount will be transferred back to his account or address within the 15 calendar days.
5. Other provisions
The seller notes that the information contained in the title are discussed in part from third
parties and may contain factual and technical inaccuracies or typographical errors and may be
updated without notice. Seller may at any time without notice to change the products and services
described on their website and does not guarantee the veracity of their contents. Seller is not
liable to any other party for direct, indirect, special or other consequential damages caused by
using the information from its own or linked sites, including (but not limited to) loss of profit,
cost, business interruption and other damage. Seller makes no guarantees and securities other than
those arising from the law and guarantees beyond the law provided by suppliers of goods and service
providers that are offered on this title unless it is used in such products and services
specifically mentioned. The information provided in this title shall be construed as a statement
about the suitability of products and services for any particular purpose, as well as the customer
has not received a statement from the seller in writing, after being contacted in case of doubt. In
the event of an error that the selling price of this title a seller reserves the right to repair it
(change) even after the customer's order, he has the right to disagree with the repair rates and
cancel the contract respectively. to cancel an order.
Responsibility for decoding satellite cards: For any receiver accepts no responsibility for his
trusted decoding during the warranty period due to unforeseen changes in the parameters of each
satellite broadcasts. operators, or in sets, which for our software modification date seamlessly
read all card types from Skylink / CS Link and UPC. Therefore, there is no guarantee that the card
reading during the warranty period of the receiver. The warranty covers only the functionality of
the receiver itself, which is the default min. 24 months.
Compatibility Guarantee supplied components is not guaranteed by the seller outside combination of
supervised directly by producers and broadcasters. Seller is not responsible for the consequences of
changes in transmission parameters as they alone can not and does not send those changes to predict
Spare receiver for complaints
Seller, at the request of the buyer provides the service of rental replacement satellite receiver
for a time, until the buyer has satellite TV, which bought the seller, the complaint procedure
during the warranty period. This service vendor provides exclusive only to customers who filled out
a complaint form at the request of a buyer must request this service by filling out this
application, which can be found at:
Following this request, and after receiving the complaint satellite receiver Purchaser shall send to
the buyer's expense a replacement satellite receiver for the loan. The cost of sending the 2 Euro
(in words two euros), the buyer will pay the post office at receipt. Buyers can be borrowed
satellite receiver used throughout the duration of the complaint procedure. Buyer agrees that the
loan of a satellite receiver will be handled with care and in case of any damage borrowed satellite
receiver, not covered by warranty, agrees to pay all of the damage it by selling quantify in a
separate document after receiving a borrowed satellite receiver. After completion of the complaint
procedure seller will invite the buyer to send a borrowed satellite receiver to Seller at the
address listed in your contacts and the buyer's expense. After receiving the borrowed satellite
receiver seller shall send it claimed satellite receiver to the buyer at the expense of the seller.
As a replacement receiver Opticum X80 sending, if your TV does not have a scart input, ask the
person requests the receiver to the HDMI output, then we will send receiver Opticum X80 HDMI.
Disclosure of personal data to third parties in the service Verified Customers
Written consent of the person concerned to provide personal data to third parties is not required
for this service if it is necessary for performance of the contract in which the person acts as one
of the parties, or pre-contractual relationship with the person, which may be at most e filled with
shops, as e-shops provide personal information to third parties for the purpose of improving
services vendor on the basis of its customers and in cases where there is a purchase of goods by the
person concerned, ie if there is a conclusion of a contract. When this service is therefore provided
at your personal data only email address verified customer service operating in the shop. en by
Naspers OCS Czech Republic, sro. These data are provided Eureka, but only if you come to our shop
through this site, and then you make order in our store.
6. Withdrawal from the contract - (mail order)
Withdrawal from the contract by the buyer in the event of non-personal delivery method (does not
apply to personal receipt of goods at the seller).
In accordance with the law, you as a customer the right to cancel the contract within 14 days of
receipt of goods, if the conditions listed below. If you decide to withdraw within this period,
please comply with the conditions set out below:
Contact us (see contact) that you are applying for withdrawal stating the order number, date of
purchase and your account number or address for a refund. If you have already received the goods,
please send it back to our address stated in the contact section and subject to the following
»Goods must be in original, undamaged packaging
»Goods must be fit for resale
»Goods must be undamaged, in cases of suspected nefunčnosť product, the seller reserves the right to
verify the functionality of a workshop.
»Goods must be complete (including accessories, warranty card, manual etc.)
»Send together with proof of purchase
Goods, please send by registered and insured, because we are not liable for any loss or damage
towards us (not registered on delivery). When all the above conditions for returning goods will send
money for goods check or wire transfer to your account within 14 working days after physical receipt
of the goods.
In the event of failure of any of the above conditions can not unfortunately accept withdrawal from
the contract and the goods will be returned at the expense of sending back.
7. Deposit and payment on account
On orders over € 990 requires the seller to the buyer advance payment to a bank account. Prepay the
seller may request at any time in the assessment order. In individual cases, the seller may also
accede to the Agreement on the advance payment for goods. Pro-forma invoice issued upon the order is
due immediately after e-mail confirmation of the order sales department.
We are safe trade.
For payment by bank transfer is necessary to give advance invoice number as the variable symbol.
8. Delivery terms
In the event that the goods are marked as "Available", and the buyer establish order and
subsequently confirmed seller to 13.00 hours, the buyer has a guarantee that the seller sends the
goods will dispatch within 24 hours. If you order goods marked as "Sold", we will inform you by mail
of the length of delivery time.
The seller service "lasts 24 hours" reserves the right to disregard its her if unforeseen events or
events caused by force majeure, which does not meet the terms of service.
Sampling point, respectively. shipping of goods provided by the buyer when ordering goods. For the
execution of the order shall be deemed acceptance by the buyer. Transfers to the delivery address
provides the seller. The shipment of goods always includes tax receipt (proof of purchase) and
instructions or warranty.
The buyer is obliged to accept the goods at a place indicated in the order. The delivery date is
required to notify the seller of the buyer through email or by phone. If the buyer refuses to accept
the goods by courier or delivery will need to be repeated more than 2 xz due to the absence of the
buyer at the place specified in the order, all the costs incurred shall be borne by the purchaser of
EUR 10, - EUR
9. Payment Options and shipping methods
Method of payment and shipping the buyer chooses when ordering goods marking the selected option.
More on payment options and mode of transport, see delivery conditions published in the title.
How to Pay
Choose a payment method that suits you best. Depending on the chosen method of payment and the
availability of goods you ordered the goods delivered by the deadline of 24 hours of confirmation of
issue of the order.
For goods ordered with us you can pay in several ways:
• Payment by bank transfer
A prepayment made on the basis of an advance invoice that you can print after creating your
order. Be sure to include the variable symbol number forma invoice. In the case of payment by the
bank in advance should be paid the amount specified in the order and the shipping charges on behalf
of ČSOB, as, no. Account: 4020597674/7500. Shipping Rates are uniform for the whole territory of
Slovakia. The goods will be delivered directly to the shipping address. Pro-forma invoice issued
upon the order is due immediately after e-mail confirmation of the order sales department.
• Cash on delivery - (Transportation provided Sl.poštou or courier service)
When paying cash on delivery, payment is paid on receipt of goods SVN branch. mail, or courier
directly, depending on the chosen mode of transport. Your order will be added sum payment on
delivery at our current price list.
• Credit card online (all types of transport)
The customer is obliged to check the receipt of the shipment and only if there is no way for
external damage. The packaging is damaged, the customer can download, but you must enter
reservations to the packing slip. Immediately upon receipt of the goods merchandise see and check
the completeness of the package, in case of damage to goods or incomplete shipments report this fact
to our phone numbers or e-mail address. To reclaim mechanical damage, or incompleteness of the
consignment after signing the consignment note that not notified immediately, no later than 12 hours
will be considered with regard to conditions of carriage carrier!
When ordering abroad - selling postage calculated individually, depending on the weight of the
shipment and the State to which the shipment is being sent. A consignment abroad is necessary to
implement a payment in advance, based on the seller sent a pro forma invoice.
When you decide to buy in our online store more pieces from one product, we offer them better
prices. The agreement is individual depending on the amount purchased items, and the supply
10. Entry property
Buyer shall take title to the goods until full payment of the full purchase price of the goods.
forma invoice - it is not a tax document
It is used for payment transfer will contain all the legal requirements.
Invoice - tax document
Goods ordered by the Seller will issue an invoice that includes all the statutory requirements.
The credit - commodity credit - is issued in the event that an incorrect or ordered goods
were supplied incomplete or damaged goods.
12. Final Provisions
Buyer agrees that the order in accordance with the terms of the seller.
The relations not governed by these general terms and conditions shall apply the relevant provisions
of the Civil Code, the Law on Electronic Commerce, Law on State Control of Internal Market in
Consumer Protection Issues, Consumer Protection Act 634/1992 Coll. "As amended by law. Any disputes
arising from fulfill those conditions shall be governed by the relevant provisions of the Commercial
and Civil Code.
The buyer declares that before filling orders acquainted with these terms and conditions, and that
they fully agree. Ellano.sk reserves the right to modify these terms at any time, as this will
require a change in trade policy or laws.
If you have any information, contact us using the contact form on skype or phone at any of the
numbers listed in your contacts.
Supervising body shop Ellano.sk SOI Banska Bystrica.
Inspectorate SOI for Banska Bystrica Region
The lower 46, 974 00 Banská Bystrica 1
Department of technical control products and consumer protection
tel. No .: 048/412 49 69
048/415 18 71
fax. No: 048/4124 693
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